Política de Privacidad del sitio web

Privacy notice

Last updated: 14 September 2026. The sgsbqhi storefront identifies XigouCloud Trading Co., Limited as its operator. Privacy requests can be sent to support@sgsbqhi.com. This notice describes the data needed to run the store and respond to you. It replaces an earlier template containing unfilled placeholders.

Information and purposes

When you place an order or contact us, we process the information you provide, such as your name, email address, delivery and billing details, order contents, payment status, messages and return requests. The storefront also receives technical information needed to load pages, maintain a basket, prevent abuse and provide checkout, such as browser, device and connection information. We use order data to process payment, fulfil and deliver the contract, provide support and handle returns. We use technical data for essential site operation and security. We retain transaction information where applicable law requires accounting, tax or legal records.

Legal bases

For EU/EEA visitors, our legal bases are performance of a contract or steps requested before a contract (GDPR Article 6(1)(b)), compliance with legal obligations (Article 6(1)(c)), and legitimate interests in site security, fraud prevention and responding to enquiries where those interests are not overridden by your rights (Article 6(1)(f)). Where consent is legally required for optional marketing or non-essential cookies, consent is the basis (Article 6(1)(a)); you may withdraw it at any time without affecting prior lawful processing. We do not treat an order as consent to unrelated marketing.

Service providers and sharing

The store uses SHOPLINE to provide its storefront and checkout. Payment and delivery providers involved in your order, and providers that support hosting, customer service or fraud prevention, may receive only information needed for their services. We may also disclose information where law requires it. The exact payment and carrier options for your order are shown during checkout and in order information. We do not list specific advertising, analytics, payment or logistics companies here without verifying that they are actually used.

Cookies and similar technologies

Essential cookies or similar storage can keep the basket, language choice, checkout and security features working. Optional analytics or advertising technologies require a valid choice where law requires consent. A browser's cookie settings can remove stored cookies, but that may affect essential features. For details of any optional technology actually active on this site or to object to its use, contact us at the address above. Consent controls, if offered on the site, should also allow you to change your choice.

Retention and transfers

We keep personal data only as long as needed for the purpose for which it was collected, then for any applicable legal retention period or to establish, exercise or defend legal claims. Support requests are kept only as long as needed to resolve the matter and meet those obligations. Store infrastructure or service providers may process data outside the EEA. Where GDPR transfer rules apply, an appropriate legal transfer mechanism is required; please contact us for details relevant to your data.

Your rights

Subject to applicable conditions, you may request access to, correction or erasure of your data, restriction of processing, portability, or object to processing based on legitimate interests or for direct marketing. You may withdraw consent at any time. Contact support@sgsbqhi.com; we may need to verify your identity before disclosing account or order information. You may lodge a complaint with the data-protection authority in your country of residence, work or the alleged infringement.